Same standard, every instruction

Consistency is not a personality trait; it is a system. Templates, peer review and realistic instruction loads do more for quality than any individual surveyor can.

Every report follows the same structure, so nothing important is ever left to memory or mood.

Peer review catches the gap between what a surveyor meant and what they wrote. It is the cheapest insurance a practice can buy.

When caseloads stay realistic, the tenth report of the month reads like the first.